S99 Casino Terms & Conditions
- Agreement to These Terms
- Who May Use the Service
- Opening Your Account
- Identity and Security Checks
- Funding Your Account
- Withdrawal Rules
- Promotions and Bonus Credits
- Using the Platform Properly
- Conduct That Is Not Allowed
- Ownership of Website Content
- Responsibility and Liability
- Restrictions and Closure
- Privacy and Personal Data
- Gambling Responsibly
- Changes to These Conditions
- How to Reach S99 Casino
These Terms and Conditions govern access to and use of the S99 Casino website, games, payment services and related features. By creating an account, accessing the platform or using any service provided by S99 Casino, you confirm that you have read, understood and agreed to these terms.
These terms apply together with any promotional rules, game rules, privacy information and other notices displayed on the website. If you do not accept them, you must not register for an account or continue using S99 Casino.
Agreement to These Terms
Use of S99 Casino is conditional on your acceptance of these Terms and Conditions. They form a binding agreement between you and S99 Casino from the time you access the platform or complete registration. Specific games, promotions or payment methods may have additional conditions, which will be made available before they apply.
You are responsible for reviewing the current version of these terms each time you use the service. If any provision is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Who May Use the Service
S99 Casino is available only to individuals aged 18 years or older. By using the platform, you confirm that you meet the minimum age requirement and that gambling is permitted in the place where you are located.
You must not access the service if you are prohibited from gambling, subject to a self-exclusion arrangement, or unable to enter a legally binding agreement. S99 Casino may take reasonable steps to verify age, identity and location before allowing account activity or processing transactions.
Opening Your Account
Only one personal account may be created for each customer unless S99 Casino gives written permission for an exception. Registration information must be accurate, complete and kept current. You must not create an account using another person's identity or allow another person to use your account.
You are responsible for protecting your login details and for all activity carried out through your account. Notify S99 Casino promptly if you believe your credentials have been lost, disclosed or used without authorisation. S99 Casino may refuse duplicate, incomplete or suspicious registrations.
Identity and Security Checks
S99 Casino may request documents or other information to confirm your identity, age, address, payment ownership or source of funds. Verification can be required before deposits, withdrawals, bonuses or continued access are approved.
Documents must be genuine, current and readable. Delays may occur while checks are completed. If requested information is not supplied within a reasonable period, or if information cannot be verified, S99 Casino may restrict account functions, cancel affected transactions or close the account in accordance with applicable requirements.
Funding Your Account
Deposits must be made through payment methods displayed as available on the S99 Casino platform. You may use only a payment method that belongs to you or that you are authorised to use. Deposits made through fraudulent, stolen or unauthorised instruments are prohibited.
Before confirming a deposit, check the amount, currency and any applicable processing information. S99 Casino does not guarantee that every payment method will remain available at all times. A deposit may be delayed, reversed or declined by a payment provider or as a result of verification and security controls.
Withdrawal Rules
Withdrawal requests are subject to account verification, transaction checks and any applicable game or promotional conditions. S99 Casino may return funds through the original payment method where this is possible, or request further information before selecting an alternative method.
You may not withdraw funds that result from chargebacks, payment fraud, technical errors or activity that breaches these terms. Processing times can vary according to the payment provider and the completion of required checks. You should ensure that your account and payment information remain accurate to avoid unnecessary delays.
Promotions and Bonus Credits
Bonuses, free spins and other promotional benefits are governed by the conditions published with the relevant offer. Those conditions may specify eligibility, minimum deposits, wagering requirements, qualifying games, expiry dates, maximum winnings or withdrawal restrictions.
Unless the promotional rules state otherwise, each person, household, device, payment method and account may qualify only once. S99 Casino may cancel a promotion or remove bonus-related balances where an offer has been misused, claimed in error or obtained through multiple accounts. Cash deposits and bonus funds may be treated differently until the relevant requirements are completed.
Using the Platform Properly
You must use S99 Casino for personal entertainment and in a lawful, fair and responsible manner. You must follow the rules displayed for each game, provide truthful information and maintain the confidentiality of your account credentials.
- Use the website only for your own personal account.
- Submit information that is accurate and capable of verification.
- Respect transaction, game and promotional conditions.
- Keep software, devices and account access reasonably secure.
- Report suspected errors, unauthorised activity or security concerns without delay.
Conduct That Is Not Allowed
You must not manipulate games, exploit defects, interfere with the website or use automated systems to gain an unfair advantage. Any attempt to circumvent limits, verification procedures, promotional rules or security controls may result in account restrictions and the review of related transactions.
- Fraud, money laundering, payment abuse or use of stolen funds.
- Collusion, cheating, match manipulation or coordinated misuse of games.
- Using bots, scripts, scraping tools or unauthorised software.
- Creating multiple accounts to obtain benefits or avoid restrictions.
- Uploading malicious code or attempting to disrupt the platform.
- Providing false documents or impersonating another person.
Ownership of Website Content
Unless stated otherwise, the website design, text, graphics, logos, software, game presentation and other materials made available through S99 Casino are owned by or used with permission by the relevant rights holder. Access to the platform does not transfer ownership or grant you a right to reproduce, modify, distribute or commercially exploit those materials.
You may view and use the content only as necessary for permitted personal use of the service. Any unauthorised copying, publication, framing, reverse engineering or removal of proprietary notices is prohibited.
Responsibility and Liability
S99 Casino aims to keep the platform available, secure and accurate, but uninterrupted access cannot be guaranteed. Services may be affected by maintenance, communications failures, payment provider issues, software faults or events outside reasonable control.
To the extent permitted by applicable law, S99 Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, unauthorised access resulting from your actions, or use of the service in breach of these terms. Nothing in these terms excludes a right or responsibility that cannot lawfully be excluded.
Restrictions and Closure
S99 Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, legal compliance, payment protection or investigation of suspected misconduct. Access may also be restricted where an account has been inactive or information is incomplete.
When an account is closed, pending transactions and balances may be reviewed. Funds connected with fraud, unlawful conduct, chargebacks or a breach of these terms may be withheld or adjusted where permitted. You may request information about a restriction through the available support channel, although security and legal considerations may limit the details provided.
Privacy and Personal Data
S99 Casino processes personal information to operate accounts, provide games, verify customers, complete payments, prevent fraud and meet applicable obligations. Information may be shared with service providers, payment partners and verification specialists where necessary for these purposes.
Personal information should be provided accurately and updated when circumstances change. The handling of your information is also subject to the privacy information published by S99 Casino, which explains relevant collection, use, storage and access practices.
Gambling Responsibly
Gambling should remain an entertainment activity, not a way to solve financial problems or generate income. Set personal limits before playing and never gamble with money needed for essential expenses. Avoid playing when distressed, impaired or under pressure.
If gambling is becoming difficult to control, stop using the service and seek help from an appropriate professional or support organisation. S99 Casino may provide account controls or restrictions where available. You are responsible for requesting any available limit, break or self-exclusion measure and for not attempting to bypass it.
Changes to These Conditions
S99 Casino may update these Terms and Conditions to reflect changes to the service, security practices, promotional arrangements or applicable requirements. The revised version will be posted on the website with an updated date or other notice where appropriate.
Changes will apply from the time they are published unless a later date is stated. If you continue to use S99 Casino after an update takes effect, you will be treated as having accepted the revised terms. If you disagree with a change, you must stop using the service and arrange any permitted account closure or withdrawal.
How to Reach S99 Casino
Questions about these Terms and Conditions, account access, verification or transactions may be directed to [email protected]. When contacting S99 Casino, provide enough information for your request to be identified, but do not send passwords, full payment card numbers or other unnecessary sensitive data.
Support requests may be reviewed under account security and privacy procedures. S99 Casino will handle enquiries as reasonably practicable and may ask you to complete verification before discussing account-specific information.
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